Contact Us
Have questions? Need help? Our team is here to assist you.
Send Us a Message
Contact Information
Phone
Address
123 Security Street
San Francisco, CA 94105
United States
Support Hours
Customer Support
Monday - Friday: 8:00 AM - 8:00 PM EST
Saturday: 9:00 AM - 5:00 PM EST
Sunday: Closed
Technical Support
Monday - Friday: 24/7
Saturday & Sunday: 9:00 AM - 5:00 PM EST
For urgent matters outside of business hours, please email support@redflag.com with "URGENT" in the subject line.
Frequently Asked Questions
How quickly can I get started with RedFlag?
You can set up RedFlag in just a few minutes. Simply connect your QuickBooks account or upload a CSV file, and our system will begin analyzing your data right away.
Is my financial data secure with RedFlag?
Absolutely. RedFlag is SOC 2 compliant and uses enterprise-grade encryption to protect your data. We never store your QuickBooks credentials and use secure OAuth for authentication.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time with no long-term commitments or cancellation fees. Your subscription will remain active until the end of your current billing period.
How quickly will I see results after connecting my data?
Initial results are typically available within 15-30 minutes after connecting your data, depending on the volume of transactions. Comprehensive analysis is usually completed within a few hours.