Privacy Policy

This Privacy Policy explains how RedFlag ("we", "us", or "our") collects, uses, and shares your personal information when you use our website at redflag.com, our mobile application, or any of our services (collectively, the "Services").

Information We Collect

Information You Provide to Us

When you register for an account, subscribe to our service, or contact us, we collect the following types of information:

• Contact information (such as name, email address, phone number)
• Business information (such as company name, job title)
• Billing information (such as billing address, payment method details)
• Account credentials (such as username and password)
• Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we automatically collect certain information about your device and usage, including:

• Device information (such as IP address, browser type, operating system)
• Usage data (such as pages visited, features used, time spent on the Services)
• Log data (such as error reports, activity, and performance data)

Financial and Transaction Data

When you connect our Services to your financial accounts (such as QuickBooks) or upload financial data, we collect financial transaction data necessary to provide fraud detection and analysis. This may include:

• Transaction amounts, dates, and descriptions
• Vendor/payee information
• Account information
• Other financial data required for fraud analysis

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Analyze financial data to detect potential fraud, waste, or abuse
• Generate reports and insights on potential issues
• Send technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and other illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who help us operate our business and deliver services, such as cloud hosting providers, payment processors, and customer support tools.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency).

Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

With Your Consent

We may share information with third parties when you give us consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• SOC 2 compliance
• Regular security training for employees

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at privacy@redflag.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We also retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to protect your information when transferred internationally.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RedFlag, Inc.
123 Security Street
San Francisco, CA 94105
privacy@redflag.com